Door Industry Journal 96 - Autumn 2026 | HKC Expands Platform Capabilities with SW-10270 and SmartLink700 Upgrades

THE COORDINATED launch of the SW-10270 v4.4.6 firmware and SmartLink700 v1.7.8 software represents one of the most comprehensive enhancements to HKC's Technical Zone functionality to date, enabling installers to configure each Technical Zone independently, rather than applying settings globally across the system.

Among the new capabilities is the introduction of individual 12-character descriptions for each Technical Zone, making programming more intuitive and providing end-users with clearer information should a technical event occur.

Installers can also configure new per-zone options including activation delays, configurable SIA reporting codes, Pulse and Gross detection, Internal Bell activation and the new Latch Alarm feature, which requires a user to acknowledge and clear critical technical events before returning the system to normal operation.

The 'Weeks to Service' timer has also been increased from 99 to 255 weeks, allowing installers to configure service reminders over a longer period and prompt end users when a service is required after two, three or four years.

Alongside the firmware enhancements, SmartLink700 v1.7.8 has been updated to fully support the new Technical Zone functionality, while introducing additional improvements including support for forthcoming RF Midi sensors, new RF device configuration options, enhanced programming tools and improved installer guidance.

The new software versions have also been developed to support HKC's upcoming Midi sensor trial, ensuring installers have access to the latest programming features ahead of the new product launch.

Laptop running SmartLink700 software showing system configuration on screen

Further enhancements include the addition of the new 'Reeds on Partset' option for RF-Contact and RF Contact Sensors, allowing installers to protect a window while it remains open, providing greater flexibility for part-set applications.

The new functionality is available on SW-10270 control panels running firmware version 4.4.6 together with SmartLink700 v1.7.8.

Please note, due to hardware memory limitations, these enhancements are not supported on legacy SW-1070 control panels manufactured before 2015. Customers wishing to take advantage of the new functionality will need to upgrade to an SW-10270 PCB.

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