“
Resiliency in leadership isn’ t about developing the perfect plan to avoid adversity. It’ s about how we reset and press forward when we inevitably face obstacles. Setbacks are a given when the stakes and competition are high. How we win is in how we get up and play the next play.
Ed Roche, Assistant Vice President, Legal Strategy & Operations, Cox Enterprises Atlanta, Georgia
“
“
My team recently embodied resilience as we prepared to sell Cox Mobile. We met with all the retail store managers to find out their biggest challenges and how they overcame them. They shared key information so we could build out a plan of action in case we ran into similar situations. We did face challenges, but we stayed positive throughout. Every week we got together to talk through performance and what challenges we were facing and how we overcame them to find success. Within the first 90 days we were the first market to have 100 % participation.
Jonathan Rome, Director, Field Sales, Cox Communications Chesapeake, Virginia
“
“
Resilience has significantly shaped my leadership and decision-making at work. It has taught me the importance of being flexible and open to new ideas, as well as the value of fostering a supportive and inclusive team environment. By encouraging my team to take risks and learn from their mistakes, we have been able to innovate and improve our processes continuously.
Marissa Strominger, Assistant Vice President of Marketing, Cox Automotive North Hills, New York
“
“
I build resilience in my team by recognizing challenges and regularly communicating our plan to solve them. We have a huddle every day where I ask my team,‘ What’ s the most difficult thing you’ re going through?’ I make sure everyone knows they have my complete support. We know resilience is going to continue to play a huge role in the future of Cox because there’ s so much uncertainty. We don’ t know what we’ ll need to handle next, but we just need to keep a positive perspective, view challenges as learning opportunities, and keep reminding ourselves to stay focused on the things we can control instead of dwelling on the things we can’ t.
Solomon Smith, Supervisor, Warehouse Operations, Cox Communications Tulsa, Oklahoma
“
“
Resilience is integral to the outcomes we are committed to delivering for customers at Cox Automotive. As a leader, I believe there is a solution to every problem that attempts to slow or derail us in delivering the solutions clients expect and need. I strive to embody a positive outlook, relentless effort and tenacious collaboration in myself and encourage my team to do the same to achieve those outcomes.
Mary Hannan, Senior Director, Project / Program Management, Cox Automotive Atlanta, Georgia
“
25