COX + CHARTERCox Communications and Charter Communications announced an agreement to become a single entity. This combined company will leverage the strengths of both organizations to become an industry leader in mobile, broadband communication and video entertainment. Upon close, Charter will operate the business under the leadership of Chris Winfrey, Charter’s current president and CEO; Alex Taylor will join the board as its chairman. SMART GROWTHCox Automotive advanced SMART (Strengthening Margins and Revenue Together) Growth through strategic acquisitions, operational efficiencies, AI, and initiatives unifying car buying and selling. These continuous improvement efforts fueled a commitment to scalable innovation, market leadership and long-term success.
We introduced a new platform to connect employees with nonprofits for skills-based volunteering. Catchafire’s purpose-led events are designed to engage corporate employees in problem-solving projects for community organizations, saving them resources and helping achieve their mission more effectively.
Coinciding with its 80th anniversary, Manheim added two new auto auctions to its nationwide network — the first expansion in approximately 20 years. With the acquisition of Bel Air Auto Auction in Maryland and Tallahassee Auto Auction in Florida, Manheim welcomed over 450 new team members and now boasts more than 80 auction sites. POWERING THE FUTURECox Business and Segra are securing major hyperscaler deals with Meta and Google, deploying the first indoor 6 GHz Extreme Wi-Fi network at OCV! BE in California, and delivering transformative cloud services through RapidScale’s largest wins including Mississippi’s Singing River Health System and Nevada’s Clark County School District. 20 YEARS STRONGThe Cox Employee Relief Fund celebrated 20 years of employees helping employees as they face various financial hardships caused by unexpected life events. Since its inception in the wake of Hurricane Katrina, the fund has distributed more than $18 million to more than 8,000 employees. See Page 26 to learn more. INNOVATIVE AND GREATCox was named one of Fortune’s Most Innovative Companies in America for leading the way in product innovation, process improvement and innovation culture. And for the sixth consecutive year, we were certified as a Great Place To Work by the independent third-party company, based on anonymous employee feedback. |
ASK OLIVER
Enhanced and relaunched, the Oliver chatbot now delivers a faster, more intuitive and fully conversational experience for millions of Cox Communications customers. Tapping into our Cox Knowledge Hub and AI, Oliver now offers more human-like responses based on context, with visuals to guide customers step by step.
CLEAN AND GREEN
The Cox Cleantech Accelerator wrapped up its inaugural year with a high-energy showcase of 10 startups. Founders connected with investors and customers, sharing bold ideas to build a cleaner future. The program continues to fuel innovation in partnership with gener8tor and the Georgia Cleantech Innovation Hub.
A STEP AHEAD
As part of its new residential value proposition, Cox Communications launched a new campaign and spokesperson, Iris, who showcases how Cox proactively keeps customers a step ahead. Appearing on social media and television, the campaign introduces a three-year price guarantee, advanced security and wall-to-wall Wi-Fi coverage.
MAKING AN IMPACT
We released our latest Collective Impact Report, featuring all the ways we’re empowering people and protecting the planet. Key highlights include providing access to high-speed internet, expanding our 34 by 34 goal, becoming a verified zero-wasteto-landfill company, and investing in advanced plastics recycling and renewable energy.
PUTTING FOOD ON TABLESPartnering with Feeding America, Cox Farms is donating fresh, greenhousegrown produce — including lettuce, tomatoes, cucumbers, strawberries and peppers — to food banks and communities across the U. S. and Canada. Cox Farms has donated more than 3 million pounds for families facing hunger. A SEAMLESS EXPERIENCECox Automotive and Hertz launched a pilot at two Hertz Car Sales locations, becoming the first to activate a full omnichannel experience. The initiative marks a major milestone unifying our retail and wholesale solutions to deliver a seamless, end-to-end vehicle transaction experience. |
RELIABILITY REIMAGINED
Cox Communications is fundamentally changing the customer service experience with an ambitious goal to achieve a 75% reduction in critical and impacting events by 2027. These results mean 50% fewer service transactions, 10% to 15% lower churn, 10% penetration growth, and significantly reduced service calls and technician visits.
COMMITTED TO THE CHALLENGE
Nearly 3,100 employees participated in the 2025 Chairman’s Challenge, volunteering over 8,000 hours at more than 100 events in support of nearly 50 nonprofit organizations. Collectively, employee actions kept over 2,000 metric tons of carbon from entering Earth’s atmosphere. Several participants, whose commitment to conservation stood apart from the rest, received grants from the James M. Cox Foundation for their preferred environmental nonprofit.
$15,000 grant recipients
• Marc Warnock, Cox Communications: Scantic River Watershed Association
• Ashish Garg, Cox Automotive: TreeUtah
• Zachary Link, Cox Enterprises: Arbor Day Foundation
$2,500 grant recipients
Christine Woodhouse, Cox Communications: Georgia Native Plant Society
Michael Buoscio, Cox Automotive: Openlands
Santayana Carmichael, Cox Enterprises: West Atlanta Watershed Alliance
TRANSFORMING WITH AI
Artificial intelligence continues to transform the auto industry, with Cox Automotive leading the way. By deploying predictive insights, intelligent automation and generative tools, we are able to personalize experiences, streamline operations and shape a smarter, more connected car buying experience.
ENVIRONMENTAL HEROES
We recognized three environmental heroes whose eco-efforts to conserve resources and protect the planet earned them a total of $150,000 from the James M. Cox Foundation for their environmental nonprofit of choice. The 2025 Cox Conserves Heroes include:
• Planet Protector Award (youth): Isaac Nelson
• Jim Kennedy Conservation Award (nonprofit): Plastic Ocean Project
• Groundbreaker Award (adult): Eric Grace
