Society of
Excellence
Standings
The Society of Excellence is a program instituted to recognize
the Group’s top performers in automotive sales, service, body
shop repair, finance, and insurance. Current standings for 2017:
SERVICE ADVISERS
Service advisers earn points based on non-warranty work,
providing quality service and satisfying customers’ needs for
domestics and imports.
Domestics
SFO
Tyler Miller
LCJ
Oliver Mansfield
SFL
Kimm Andersen
Imports
ATO
Jed Glaser
CTO
Paul Gottenbos
ATO
Todd Mills
77. 1
76.5
68.7
54.2
50.3
49.0
SERVICE TECHNICIANS
Service technicians earn points for production, proficiency, training,
and customer satisfaction for both domestics and imports.
Domestics
RCD
Mike Thompson
TCJ
Ed Swinney
TDR
Michael Pajak
ACD Levi Cauron
TDR
Jack Foley
LCJ
Tyler Musbach
BCD
Lucas Huto
SFL
Carlos Arivas
HIdden Valley Golf Club hosted this year’s charity event.
208.5
188.2
175.4
172.5
163.5
153.4
151.5
145.9
Imports
NHR William Harbert
LIT
Warren Wiemer
HON Brett Porter
HON Nathan Cardwell
HON Roberto Diaz
HOB Mike Watts
CTO
Gabriel Sanchez
157.6
154.0
144.3
138.9
136.5
136.0
134.3
ESTIMATORS
Collision Center estimators work with customers to provide
estimated repair costs. Points are earned monthly based upon
hours, customer pay, and Customer Service Index (CSI) scores.
BCD
LMD
Stacy Martin
Steve Depue
127.5
103.1
BODY TECHNICIANS
Collision Center body technicians are awarded points based
upon hours, proficiency, training, and customer satisfaction.
BCD Fred Vigil
BCD
Bobby Parks
218.8
148.3
PAINT TECHNICIANS
Dean Fitzpatrick and Paul Nygaard present a donation in the
amount of $350,000 to Jay Francis for Larry H. Miller Charities.
Collision Center paint technicians earn points based
on total hours and green CSI scores.
LMD
David Escarcega
254.2
PARTS
“This is one of our largest fundraisers of the year
for Larry H. Miller Charities. We hope the funds
raised from this tournament will help enrich the
lives of individuals in each of the seven states
where [LHM] Dealerships conduct business. ”
Wholesale parts salespeople earn points based
on sales and profit.
LCJ
BCD
MUR
SFO
LCJ
SFO
Ernesto Pleasant
Ginger Weaver
Steve Landeros
Bob Gillett
John Smith
John Morandy
39.0
32.0
25.0
16.0
14.0
12.0
Jay Francis
LHMWSM.com
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