Wining Spirit Magazine November - December 2104 November - December 2104 | Page 5

The Society of Excellence is a program instituted to recognize the top performers in automotive sales, service, body shop repair, finance and insurance. Listed below are the top program achievers through September 2014. TOP: It didn’t take long for the Group to celebrate its first vehicle sale after opening in May 1979. RIGHT: LHM Chevrolet in Murray, Utah, handed over the keys to the 500,000th customer. BOTTOM: As the next milestone neared, the Group held a monthlong promotion focusing on the “Drive to a Million.” SERVICE ADVISORS Service advisors compete in a year-long program earning points based upon non-warranty work, providing quality service and satisfying customers’ needs for domestics and imports. DOMESTICS Michael Green SFO 121.90 Michael Holt SFO 121.80 Nat Martin SFO 102.30 IMPORTS Todd Mills ATO 90.50 Dean Anderson PNX 88.60 Jacob Pereyra BSU 87.70 SERVICE TECHNICIANS Service technicians earn points for production, proficiency, training, and customer satisfaction for both domestics and imports. DOMESTICS Quinn Anderson LCJ 371.10 Tyler Musbach LCJ 350.20 Evan Jenkins PFL 338.80 Kelly Brady SFL 332.20 Zach Kesler CHV 316.50 John Twitty ACD 307.80 Mark Bryant ADR 303.90 Mike Salvo LMD 291.00 IMPORTS Robbie Robins MUR 417.30 Warren Wiemer LIT 393.30 Todd Castle AMT 363.70 Eric Pellegrino MUR 344.00 Orlando Marquez ATO 339.10 Chris Sparks ALH 335.00 Brett Porter HON 330.50 PAINT TECHNICIANS David Escarcega LMD 575.10 PARTS Wholesale Parts sales people compete for a year-long program. They earn points based on sales and profit. Steve Landeros MUR 119.00 Ernesto Pleasant LCJ 109.00 Clayton Lofthouse LEX 107.00 Lyndi Hunt SFO 103.00 Matt Gutierrez BTO 72.00 John Smith LCJ 64.00 TOP GUN SALES PEOPLE Sales people earn points based upon retail sales, lease, F&I purchases and service contracts sold. Thomas Needham BCD 3,622.2 Jesse Green MBL 3,055.2 Clay Schroff AMT 2,492.7 Stephen Ward MBL 1,656.1 Ronald Sanchez AMT 1,641.1 Scott Porter BCD 1,551.9 Hiram Herrera AMT 1,460.5 Bodie Taylor PFL 1,384.9 Thomas Daniel NHR 1,378.9 Peter Foukas PFL 1,352.8 Lloyd Sorenson BCD 1,275.1 Danny Adams UCO 1,253.9 Kurt Hoerner MBL 1,242.0 James Olsen PCD 1,231.3 Sharyl Noble LEX 1,207.7 ESTIMATORS Estimators work with customers to provide estimated repair costs. Points are earned monthly based upon hours, customer pay and Customer Service Index (CSI) scores. Stacy Martin BCD 278.50 Todd Freeman BCD 259.80 BODY TECHNICIANS Collision Center body and paint technicians are awarded points based upon hours, proficiency, training and customer satisfaction. Pavel Bachkala DGE 363.40 Nate Reymer DGE 362.20