Living in Halls offers the opportunity to meet
new people, make lifelong friends, gain some
independence and create some amazing
memories – no doubt captured on Instagram
and YikYak for us all to see. With activities and
events, coordinated by your Halls Reps to get
involved in, through the night support from the
awesome Residence Support Team, not to
mention all the fun you’ll have with your new
friends, it is going to be a year to remember.
You can speak to someone 24/7
on the following numbers:
We’re sure you will have lots of questions, many
of which we’ll answer when you arrive, but let us
try and pre-empt a few which we are asked every
year by soon to be Keele students:
Oh Yeah! Every Hall has a Halls Council
which is made up of a group of Halls Reps.
These students are in place to feedback
your thoughts, ideas or concerns to the
University but also to run events, competitions
and activities for your Hall throughout the year.
You are in competition with other Halls with
the highest scoring Hall at the end of the
year winning a Ball for their Hall – pretty
awesome right!
Will I make friends in Halls?
Absolutely – you’ll be living with other students
who are in the same boat as you and who also
want to meet new people. You’ll also meet
friends at Hall events so make sure you sign up
to these when they are advertised by your Halls
Reps. If you do find that you are struggling to
make connections early on then try not to worry
– you will find opportunities to make connections
on your course, in sports teams, societies and
when on nights out. It’s not all about alcohol
though, so don’t feel concerned about that –
at Keele there is something for everybody and
a place for everyone.
What do I do if I need to talk to
somebody, or am in need of some
support throughout the night?
In every Hall there is a team of Residence
Support Assistants; students who are there to
respond through the night if you have any issues
or concerns. You can’t miss them in their blue
t-shirts and will see them regularly as they pop
around to talk to you about student campaigns
and pertinent student issues throughout the year.
Residence Support is one of two (together with
the Campus Security) teams that operate 24/7
and throughout the year. Familiarise yourself with
the contact details for your specific Hall (below)
so that you know how to get in touch if you need
to speak to someone. The numbers below are
monitored during office hours by the Student
Services Centre so that you can reach somebody
at any time that you need to.
Barnes: 33782
Hawthorns: 33783
Horwood: 33784
Lindsay: 33785
Holly Cross/Oaks: 33786
WELCOME GUIDE 2015
Halls Life
Are there fun events for me
to get involved in?
What do I do if I need something
fixing in my flat or room?
We have a dedicated Accommodation Services
team who work in your Hall.
Whether a heating issue, or something in
need of repair, your Accommodation services
Manager can resolve the issue for you.
Make sure you read your Tenants Handbook,
which you’ll find in your bedroom as this will
explain how to report an issue to the team.
If you live in Liberty Court, you should follow
the instructions provided when you arrive.
If you live off campus, contact your landlord.
Make sure you keep a record of this, and when
the repairs are carried out. Your landlord should
respond within a reasonable time.
If you are experiencing any difficulties in
getting repairs carried out, contact the
Student Accommodation Office for advice.
E: [email protected]
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