TS PULSE- July JULY FINAL | Page 11

TS PULSE MARCH 2017 JULY 2017 CM SPOTLIGHT 5. General feel of the sessions? In the current format, the event is split into two days, first day for prospective accounts & the second for existing clients. Each day was then divided into the learning portion which included content marketing for TB, panel discussions with Industry leaders & experts, best practices on Linkedin etc. The second portion included a live demo of CMT & then getting the clients to dive in and launch their first campaign followed by optimization conversations. expectations & goals of what I believe we should be doing as CMs. I got to exercise some of my latent muscles like creating engaging content, presenting to a large audience, having strategic conversations with Solutions & Sales teams on how to bring value to our books of business, engaging the clients face to face etc. 6. How was your experience leading it with the solutions team in SNG and HK? I definitely found the whole process of planning & delivering the event very, very exciting. I got to collaborate with multiple teams like Marketing, Revenue, Sales Ops, Solutions & Sales. It aligned with my personal 7. Any learning that you want to share? Where do I begin? It is such a huge learning curve for me in terms of collaborating with different teams, planning the logistics, building relationships internally & externally, interacting with clients & understanding their pain points, structuring the events from a “members first” perspective, speaking in a way that holds the audience’s attention, reading the room & the list goes on & on. 11