Transform Transform August 2014 | Page 5

Sending free movie passes, packets of seeds for flowers that are easy to grow, and entertaining stickers are all great, easy gifts to send to maintain contact with clients. 2. Personal Cards Many real estate agents send cards to their clients around the holidays, but there is a better way to stand out in the crowd. Remembering important dates in the lives of the clients, such as when they first signed the deed to the house, their birthdays, wedding anniversaries, and graduations. By sending cards that commemorate one of these days, it will show the client that you care about their lives. Handwriting the cards is a nice touch that is well worth the time and effort. 3. Use Customer Feedback Surveys Another excellent way to maintain contact is to use customer feedback surveys that assess how satisfied customers were with the services and show that their input is important. Most people recommend that the surveys be sent to the customers about two or three weeks after the sale of the home has been closed. This also allows you to solidify contact information with past clients. 4. Provide Organization When it is time for all of the taxes to be filed, a client can feel overwhelmed with the amount of paperwork that needs to be collected in order to accurately pay their taxes. One easy way to help a client and catapult yourself to high esteem is to take all of the forms and paperwork that were generated throughout the entire process and put them in a binder with mark