THERE IS A HELL! - - - IT IS CALLED RETAIL SUPERVISORS

employees who are slacking off or not performing well can benefit from regular praise. When people feel good about themselves they tend to do better. Accept Criticism Perhaps the most critical difference between good bosses and great ones is that great bosses are willing to accept constructive criticism. Ask your employees what you can do to be a better supervisor, and be willing to listen to their concerns. Don't Engage in Office Gossip Every office has its own politics, with in groups, out groups, and cliques. Don't get embroiled in these cliques or your own job performance, as well as your ability to manage, will suffer. Treat each employee equally, and don't judge performance based upon how much you or someone else likes a particular employee. Don't Be a Pushover It's true that some of the worst bosses are just blatantly mean, but being a pushover can be equally problematic. If you're afraid of confrontation, your employees don't have a chance to get meaningful feedback and improve at their jobs. Work to straddle the line between being a pushover and a bully, and instead be assertive but kind. Your employees will be grateful for your combination of assertiveness and friendliness. Being a boss is never easy, particularly if a company is struggling or dealing with budget cuts. But if you're willing to make an honest assessment of your own strengths and weaknesses, you'll be better equipped to do the same for your employees! Managing a group of people who all have different personalities, abilities and who may or may not interact well with each other is not an easy task and, in my opinion, to be successful you require certain qualities and skills such as: Excellent communication skills You need to relay instructions very clearly so every part is well understood in order to avoid mistakes. You also need to listen carefully to what your employees tell you. A very good way to make sure someone has understood your instructions is to ask them to repeat everything in their own words. To

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