THERE IS A HELL! - - - IT IS CALLED RETAIL SUPERVISORS | Page 2

department is suffering from budget cuts or employee losses, productivity may dip, so it's
important not to blame employees for things they're not responsible for.

Correct Mistakes

When someone makes a mistake, let them know. This gives them an opportunity to correct
it rather than making the same mistake. Correcting mistakes does not mean you're being a
bully. Rather, it means you're giving people a chance to succeed.

Communicate

When you're in a position of power that allows you to see the big picture, it
can be easy to forget that not everyone has the benefit of your bird's eye
view. Communicate frequently with people you supervise about future
plans, projects, and goals. Make sure to communicate both the positive
and negative. Too often, bosses get caught up in criticizing rather than
praising, so avoid this common mistake.

Treat Employees Like People

You shouldn't be
overly involved in
your employees'
personal lives in most
cases, but that doesn't mean it's
not a good idea to invest in them as
people. Make small talk and convey
a sense of genuine care for them as
people. Remembering birthdays;
offering condolences when
someone dies and creating a team environment can lead to a substantially better working
environment.

Criticize Constructively
Criticism can be beneficial to a person's job
performance, but not if they feel like they're being
torn down as a human being. Rather than questioning
a person's dedication or competence, give specific
instructions about what they can do differently. Don't
engage in blaming or name calling.

Offer Praise

Perhaps the most important thing a good boss does is to offer praise when someone does
something right. Aim to praise everyone at least twice as often as you criticize them. Even
dodie ste®eo p®odu©tion ™

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