Theme Park Procurement Guide | Page 124

Winter Wonderland, Hyde Park( London)
DIGITAL AND GUEST TECHNOLOGY: RFID & Wearable Tech Developers

Glownet

Company Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Primary Contact Name: James Turner
Job Title: Senior Vice President
Contact Details: james @ glownet. com www. glownet. com
Key Services / Specialism
• Integrated ticketing & access control( QR, NFC, RFID)
• Timed & fast track entry
• Cashless payments
• Digital wallets
• Automated vendor payouts & revenue sharing
• Real-time reporting analytics & guest behaviour insights
• EPOS for F & B and retail with loyalty and rewards
• On-site spend optimisation
• Queue reduction on-site spend optimisation
• Membership, parties & group bookings
Sectors served:
• Theme Parks
• Visitor Attractions
• Water Parks
• Museums
• Zoos & Aquariums
• Immersive Experiences
• Family Entertainment Centres( FECs)
• Events & Festivals
• Retail
• Hotels
• Resorts & Destinations
Glownet delivers the world’ s most comprehensive ticketing, payments, and operations platform for the attractions industry. With over a decade of experience, we empower theme parks, visitor attractions, and live events to maximise revenue while creating seamless, guest journeys. Our fully integrated product stack combines advanced ticketing and access control with cashless payments, automated vendor settlement, and real-time financial insights- driving efficiency and boosting on-site spend.
Trusted worldwide, Glownet has powered over £ 150 million in additional partner revenue across 50 + countries.

Winter Wonderland, Hyde Park( London)

Glownet technology, deployed via our distribution partnerTapaygo, was implemented to deliver a fully integrated ticketing and digital token ecosystem for over 2M visitors, significantly increasing guest spend and optimising vendor settlement processes. A key differentiator in securing this project was our ability to support hybrid payments, combining closed-loop( RFID / NFC tokenised wallets) and open-loop( in-person payment processing via credit card, Apple Wallet, Google Pay, etc.). This, alongside our Marketplace feature, enables scheduled
settlements for vendor and organiser net proceeds directly to their merchant accounts.
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