The WOW! Awards Winners 2014 | Page 31

This gives patients the opportunity to also recognise when an employee has delivered excellent service.

The teams have received an outstanding number of nominations for delivering excellent

patient care. Sarah Silverton,

Patient & Public Experience

Lead, who represented Dorset

County Hospital NHS

Foundation Trust for the award

said ‘we have definitely seen a lot

more engagement around patient

experience. People are far more

open to looking at their experience and understanding it, resulting in us being able to make service improvements’.

An independent panel of judges selected Dorset County Hospital NHS Foundation Trust as their chosen winner. They described the trust as ‘extremely passionate about their patients”.

Dorset County Hospital NHS Foundation Trust has demonstrated that they really do place their patients at the heart of everything they do. Congratulations to all the team.

‘We have

definitely seen a lot more engagement around patient

experience"