The White Report | September 2022 | Page 56

RAY WHITE LISTEN IS FEEDBACK IN THE PALM OF YOUR HAND

BY ISABELLE WALKER
In June we released Ray White Listen - the brand new customer experience app custom-built for our network . Listen provides you with complete access to all scores and customer feedback , with the ability to manage surveys - giving you visibility to non-responders and upcoming surveys .
You can continue to learn and improve based on customer feedback , and it also makes it easy to share excellent feedback by turning testimonials into social tiles to share directly on your social channels .
The app is secure and is only accessible to agents who have sent surveys to vendors and purchasers .
More than 2,000 agents have already signed up to Ray White Listen - download it today and supercharge your customer experience process .
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RAY WHITE SPRINGBOARD FOR SUCCESS

BY ISABELLE WALKER
THE MORE YOU PUSH US , THE MORE WE CAN PUSH YOU - IT RESPONDS TO AMBITION ( YOUR PUSH ), AND IT DOESN ’ T WORK WITHOUT IT .
Ray White sees itself as a springboard for our members . It ’ s a term that Brian White came up with , and it ’ s never been more relevant . We ’ re growing and promoting a unique set of tools to help each and every one of our agents reach their absolute potential . This doesn ’ t just mean technology and operational support - despite that being crucial to our business and something we excel at . It ’ s about creating a memorable experience , a family experience , to build pride in what we do and instil the hunger to thrive into each and every member of our family .
We created the Springboard document to reflect our unique approach to real estate , putting the family experience at the centre of everything we do - allowing our members to reach their full potential with the strength of the group .
Read the Springboard document here or speak to your performance team to get the most out of the Ray White Springboard .
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