The VoicE Q1 January 2014 | Page 32

John’s newest facility, they formulated a plan to include a site survey, proposals and several floor plans that would inevitably lead to a very successful opening of John’s third Gold’s Gym. The Star Trac™ showcase order was placed, the units were shipped and then the Journey began! Johnnie and John worked hand in hand to build out the club and get things ready for the grand opening and prepare for a detailed orchestration of commitment and success. To date, John Morgan’s Gold’s Gym Express has surpassed all expectations of this new opening, and after only 5 months, they are primed to press on and so very pleased to be with an incredible franchise and partner in Gold’s Gym. As you can see, Johnnie stayed in constant contact with John and focused on his specific needs, and through collaboration and integrity, continued to build on this relationship. The more time they spent together the tighter the bond they formed while discovering 32 common ground and passion in their spirituality. They both have a deep spiritual connection and their friendship began to take on a bond that we could all be proud to be associated with. This incredible bond was further strengthened when John Morgan shared his plans to visit Israel in February to tour the Holy Land and invited Johnnie to join him and his wife Kathy on this amazing opportunity. We can only imagine the life changing experiences in store for Kathy, John and Johnnie. However, I think we can all agree that this will indeed be, as already mentioned, a lifetime bond that will forever remain. Something to ponder: This relationship was cultivated over a specific customer need, providing a solution, and stepping up and doing the right thing.