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THE TECHNOLOGY 10 BEST ARTIFICIAL INTELLIGENCE C O M PA N I E S HEADLINES TO WATCH IN 2019 Pre-diagnose your symptoms with Artificial Intelligence enabled healthcare platform VISHAL REDDY C O-F O U N D E R, C A L L A D O C A dopting a patient-centric approach to deliver a simple yet valuable service at every touch point is the key attribute of a healthcare service provider. However still, many healthcare service providers fail to engage their patients in an optimal manner, owing to the lack of AI-powered patient engagement platforms. Call a doc, an AI- powered service provider, addresses this problem. Launched in 2016, CallADoc is a patient-engagement platform powered by Artificial intelligence and built on a mobile-first platform to provide a user-friendly interface for patients, doctors, and bots on the same platform. Using the latest machine learning and bot features technology, the company provides a one-click solution to lead people to live a healthy and happy life. “CallADoc was started with a vision to provide affordable and easily accessible healthcare,” says Vishal Reddy, Co-founder of CallADoc. This AI-enabled healthcare platform has the ability to pre-diagnose the disease, which enables the patient to access 24*7 into the platform for early prevention or potential ailments of the disease. This platform improves the patient-engagement experience by listening to the concern of patients, helping patients to identify their disease, and guiding them through the various pre-diagnosis procedure. Besides this, CallADoc platform also features a AUGUST 2019 CallADoc was started with a vision to provide affordable and easily accessible healthcare. virtual medical consulting with HISA (Health Intelligent Support Assistant) enabled bot. This feature allows the doctors and healthcare service providers, to automate Patient Case Sheet, from conversations with HISA coupled with Patient 360 (EHR complaint), to go through the pre-diagnostic history of patients before the actual patient visit. This results in reduced patient check-up time and allows doctors and physicians to attend to more patients. Reasons behind Client Success CallADoc is a healthcare-centric platform designed with keeping patients’ needs in mind. Today, “many people across the world are suffering basic health problems and are deprived of primary healthcare,” says Vishal. Taking this into account, CallADoc has ideated a best-in- class chatbox services. Developed using advanced machine learning and bot features, these chatbox services eliminates many of these healthcare problems and thereby enables people to live a healthy and happy life. However, what really differentiates CallADoc from its competitors is its ability to provide 24/7 access to basic “ “ yet reliable symptom checks which aides in early diagnosis and prevention for potential ailments. It also improves initial engagement experience and patient satisfaction with trusted doctors and physicians. With all these features in place, CallADoc has become the preferred platform for patients. Future Vision Time has changed the landscape of the healthcare industry. It is expected that AI will have a major impact on healthcare from mining medical records to designing treatments. AI has the power to eliminate repetitive day-to-day tasks by providing efficient healthcare services. CRMIT Solution believes that AI can provide more affordable and quality healthcare services through CallADoc. When asked about the future plans, Vishal says, “By 2020, we aim to provide our services using Artificial Intelligence and reach out at least million consumers seeking healthcare assistance. Our mission is to evolve beyond just offering answers to providing a comprehensive patient navigation system that guides consumers to the right health care provider.” 29