The Role of IoT in Shaping the Future of Supply Chain 23rd edition | Page 76

Negotiation Automation Platform
Figure 5-2 : Replacement human-human negotiation to NAP solution .
When there is a fluctuation in demand and a change in delivery date negotiation is necessary to address it , the factory ( buyer ) side ' s negotiation AI issues a request to start a negotiation thread with the trading company and sends the first offer . The trading company ( seller ) side negotiator , a human in this case , evaluates whether the offer is agreeable . If it is agreeable , the seller accepts the offer and responds with an agreement . If not , the seller creates and sends a counteroffer based on their internal data . By repeating this process , the AI on the buyer and the human on the seller side coordinate the changes in delivery dates ( Figure 5-3 ).
Journal of Innovation 71