Negotiation Automation Platform
Figure 5-3 : AI-human negotiation example .
We conducted a proof of concept ( PoC ) by introducing several patterns of virtual fluctuations in demand to an actual company and observing negotiations between the AI in that company and a human negotiator in a real supplier with an existing trade relationship with the company .
As a result of the experiment , agreements could be reached between the Automated Negotiation AI and the seller ' s representative in all cases where a mutually acceptable solution existed , given the seller ' s inventory . The time required for coordination and negotiation , including waiting times as perceived by the seller ' s representative , was significantly reduced , as shown below .
72 August 2023