THE MAGAZINE | Page 35

People : Witness of the Territory
established a “ very good working relationship ” and great rapport . During the year , when they are alone in the villa and since there is room , Mr and Mrs Tate love to invite their friends from New York , London and Paris , including international actors such as Sam Neill , the unforgettable star of Jurassic Park , “ and many others ”, because that is the kind of world they live in . “ It isn ’ t difficult to convince them to come and visit us . You don ’ t

We were struck by the landscapes , the history , the culture , the humanity of the people and , altogether , the tranquillity that you can only breathe in here

need words ,” concludes Peter , who lives on and thanks to words . “ Just show them the pictures of this villa , a country house outside and a palace inside …” Curtain .
PROPERTY MANAGEMENT : HOSPITALITY AND
ATTENTION TO DETAIL
Property management , maintenance , check-ins and checkouts are some of the duties that fall to owners interested in letting their properties . Guests are also becoming more and more discerning and demanding with regard to cleaning , hospitality and property maintenance in general . Emma Villas has always helped owners to find the best solutions to property management issues , but deemed it necessary to take another step in their direction and offer a “ turnkey ” service package . Today Emma Villas is Italy ’ s leading property manager for villas , offering an attentive service that goes from coordinating property staff all the way through to detailed letting season management , with routine and special property maintenance , including the garden and swimming pool . And not forgetting reception and housekeeping . Over the years Emma Villas has established numerous partnerships in the area , thanks to which we are now able to guarantee stable and lasting collaborations with qualified staff and compliance with the highest quality and safety standards in support of the lease . One of the central property management activities is receiving guests . Over recent years the company has developed tools and
Villa Vittoria − Cefalù − Palermo − Sicily
procedures that accompany guests efficiently and securely from booking to check-out , computerising the various steps as much as possible , while also maintaining the quality of a personal relationship with customers . This is something that makes Emma Villas stand out from conventional portals and tour operators . The owners are even beginning to entrust the management of the paperwork to the company . The aim is to manage all the steps professionally , relieving the owners of any duties relating to the lease . In addition to Property Management activities , a team of highly experienced quality inspectors monitor all properties at different stages of tenancy and supports owners in identifying and resolving any issues in villas .
Col di Casale − Montone − Perugia − Umbria
33