The Business Exchange Swindon & Wiltshire Edition 24: April/May 2016 | Page 16

CREATIVE THINKING ARE YOU GENERATING QUANTIFIABLE LEADS FROM SOCIAL MEDIA? There are thousands of companies leveraging platforms like Facebook, Twitter, Linkedin and Instagram. Most spend the majority of their time creating and posting content on a daily basis. Others may place a large focus on increasing followers but how many are creating quantifiable leads from social media? Why you need a marketing plan It is an essential guide to promoting and growing your business. The effectiveness of your marketing activities has a direct impact on your bottom line. It is the engine that drives your sales, so in order to make the most of your opportunities you need a solid plan of action. But what’s included in a marketing plan? Know who you're targeting Before you can understand how to sell, you need to identify your target market. You need to know the age, gender, background, lifestyle, location, spending patterns and so much more about your customers. Understanding these factors will help you focus your marketing approach to suit your customers. What should be in a marketing plan? Performing an audit of any marketing activities you have already undertaken is a good place to start. Mapping their success, total spend and ROI is crucial. At this stage a review of current marketing communications is also important to determine if they are still relevant or if they need refreshing. Ensure you identify any limitations or barriers to success within your business model. You should also undertake critical competitor analysis to better understand areas in which you can compete and include a segment detailing your target demographic and their needs. Once you have undertaken this research, write a positioning statement to explain how you relate to the market. Outline any plans for improvement of your products or services based on your research. Lay out an overall strategic and tactical plan for moving forward and set out achievable and realistic goals for the coming year. If you need some help constructing your marketing plan, or don’t know where to start, get in touch with Smart Thinking Consulting today and see how we can help you. Call Maggie Robinson on 07920143172 email: Maggie@ SmartThinkingConsultancy.co.uk or visit: www.smartthinkingconsultancy.co.uk 16 THE BUSINESS EXCHANGE 2016 David Bolton at Corsham based Tain Brae Digital provides some actionable ways to take people from social media and convert them into leads. Get your brand in front of people who need it The most direct way to generate leads on social media is to promote your product directly to people who need it. If you connect a good product or service to the right audience, it will convert. Here are some easy ways to connect with potential buyers immediately on various platforms: Facebook: Leverage advertising to laser target people who have expressed “interest” in what you offer. Twitter: Use advanced twitter search to find people talking about their need for a specific product or service related to what you offer and start conversations with them. Instagram: Find strong competitors, similar brands, or general social media pages that your target audience may follow and follow their followers. LinkedIn: Join several groups on LinkedIn and be active. But the trick here isn’t just joining the obvious groups in your industry, it’s joining groups that are outside your industry that might help you grow your business. Create downloadable content to educate your target audience Depending on your business, heavy promotions of your product or service will not always be effective if people cannot understand the benefits of using it. For example, you can’t sell software to people who are unable to understand how the software will help them. By creating downloadable content in exchange for contact information, you can educate your target audience while fueling your email marketing and sales pipeline. Ensure you continue to nurture your leads from Social Media However, remember once a social media visitor becomes a lead, don’t let that lead just sit in your database without additional contact. Social media leads are more likely to open your emails and visit your site in the future, anyway, so stay in touch by setting up lead nurturing campaigns before they convert. For more info: www.tainbraedigital.co.uk MARKETING BIZ SCOOPS TWO AWARDS Swindon-based The Local Mar