TeamTalk- September Edition Issue 9 Issue 9 | Page 3

Remember to discuss any article with at your next team meeting Did you know? Green to Gold Day We’re aiming for SHIFT (Sustainable Homes Index for Tomorrow) Gold in 2015/16… but we need your help to achieve it! Our Green to Gold Day on Monday 7 September will offer fantastic (and simple) tips on how you can help to reduce our environmental impacts, address fuel poverty and lower our costs.There’ll be informative workshops, including getting the most from video conferencing, and we’ll have some fun prizes to give away! To find out more about all the workshops visit ‘Green to Gold Day’ on OurSpace or contact Jade Wilson. *If you wish to take part in the cycle workshops, you will need to bring your own bicycle. Unconscious bias Money Matters We’re working hard to promote diversity in the workplace. We want all staff to feel comfortable when they come to work. Following on from our equality and diversity training we encourage you to try the Implicit Association or ‘Unconscious Bias’ tests. Our brains are hardwired to quickly categorise people. Unconscious bias means we’re not even aware we make these judgments, it’s our instinct. But by taking the tests you can increase your awareness and can reflect on your attitudes before they’re expressed through behaviour and language. Team hit £1m mark! Our fantastic Money Matters Team hit the £1 million pound barrier at end of June for sourcing the right benefits/ income for our residents. This money was sourced since the beginning of the financial year in April 2015. They’re also up to their 30th Universal Credit case as of mid-August. Amazing work! Find more information about unconscious bias testing here. www.ahintranet.org.uk/teamtalk 3 Changes to the way Housing Officers work in London London and Surrey Housing Management Teams will introduce patchless working from Tuesday 1 September. It means Housing Officers will share the responsibility of the region, rather than have a designated patch. From 1 September all work needs to be directed to the teams through CRM into the London Housing Officer queue. If you’re unsure how to do this, or have something you need advice on, please contact one of the Neighbourhood Managers, who’ll be able to help you: Sara Weller (8932), Andrew Burkitt (8938) or Jermaine Sterling (8955). Edition 64 - June 2015