Sweet Lisbon 1 | Page 9

The Competitor’s Will Amorino is an international franchise, which is why it is able to emphasize long-term success and profitability. The ice cream company chose to be located in the heart of tourism, namely in Baixa and Chiado. It differentiates itself from other competitors by its particular way of serving ice cream in a flower shape. Amorino is committed to provide a good service and to maintain the company's ideals that were born with Cristiano Sereni and Paolo Benassi, in Paris in the year of 2002. Having said that, Amorino is a really aggressive player in the market. The company’s location choice signals to competitors that it claims for itself to be the main tourist destination for ice creams. Regarding the flower shaped ice cream, its focus on differentiation from others reveals the company’s will to success. Since ice cream is Amorino’s major income source, the company focuses great promotional efforts on this product. The two founders wish for Amorino to be not only the best ice cream designer, but also the best ice cream quality provider, posing a clear competitive threat for high quality handmade ice cream parlors in their host countries. Last but not least, Amorino is a global franchise, having gained a lot of experience and commercial power from international sources. It has a centralized production site, connecting a formidable distribution network. Since Santini might consider going global, Amorino will be one of its main international competitors. 8