Sussex performance
How are we doing?
Customer
service
98.4%
Resident satisfaction
Our target 97%
Repairs
98.1%
Repair satisfaction
Our target 98%
Lettings
10.5
days
Average time to re-let
homes – general needs and
housing for older people
Our target 10.2 days
ASB
(anti social behaviour)
100%
Satisfaction with handling
of anti social behaviour
Our target 95.9%
Income
1.90%
Rent arrears – general
needs
Our target 2.05%
6
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- www.amicushorizon.org.uk