Support Office Learning Specsavers-Guide-to-your-training-v2.3 | Page 25

Coaching Skills for Managers and Leaders Coaching has become a major force in people development. Globally, thousands of organisations utilise coaching as a tool to help staff develop, overcome obstacles andbecome more productive. The course is highly practical and participatory. Effective Communication Effective Team Working Communication is a key success factor in any organisation. However when it comes to effective communication, there are barriers that every individual and organisation faces. This is a one day course aimed at teams who need to work together to achieve results. People often feel that communication is as easy and simple as it sounds. To some extent this is true but what makes it complex, difficult and frustrating are the barriers that get in its way. This course will give you the skill and ability to pre-empt, eliminate or get over and around those barriers. It provides opportunities for teams to collaborate, understand each other and forge better working relationships and practices that will result in better performance. The course is a combination of theory, self-assessment, reflection and learning by doing. High Impact Presentation Skills You will learn how to prepare powerful and persuasive presentations that will deliver the maximum impact. You will analyse video presentations from some of the world’s best presenters and learn some of their “secrets”. You will present yourself and receive feedback from the tutor and peers. As well as taking away with you, a DVD of your presentation. 25