Support Office Learning Specsavers-Guide-to-your-training-v2.3 | Page 24
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Leadership in Management Leading with Impact
The Leadership in Management
Programme (LM) will enable you to
develop your self-awareness, self-
control and self-confidence so that
you can use your personal power to
be more effective as a Leader. Over three intensive days of the
residential course you will have
many opportunities to examine
and experience The Five Impacts©
that determine your effectiveness
as a leader:
Personal power is unique to each
and every one of us and the course
provides a very personal experience
that will help you to reinforce
and / or identify your individual
strengths, the impact of your
behaviour and the steps you need
to take to gain personal growth. 1. The impact of Self on Others
2. The Impact of Others on Self
3. The Impact of Self on Events
4. The Impact of Events on Self
5. The Impact of Self on Self
A Guide to Having a
Difficult Conversation
Having difficult conversations is
a core component of a Manager’s
role, be it with line managers,
giving feedback, negotiating
with stakeholders and dealing
disciplinary issues.
This course, with the help of
‘Forum Theatre’ and professional
actors gives you an understanding
and opportunity to practice
dealing with difficult and
challenging conversations.
Business Case Skills
Colleagues throughout a
business regularly produce
Business Cases. Often, they are
created without any prior formal
training leading to a poor quality
of work and important decisions
being made on inadequate
information.
This course provides you with
the relevant knowledge and
skills to create effective Business
Cases that add real value to the
task in hand.