Support Office Learning Specsavers-Guide-to-your-training-v2.3 | Page 24

24 Leadership in Management Leading with Impact The Leadership in Management Programme (LM) will enable you to develop your self-awareness, self- control and self-confidence so that you can use your personal power to be more effective as a Leader. Over three intensive days of the residential course you will have many opportunities to examine and experience The Five Impacts© that determine your effectiveness as a leader: Personal power is unique to each and every one of us and the course provides a very personal experience that will help you to reinforce and / or identify your individual strengths, the impact of your behaviour and the steps you need to take to gain personal growth. 1. The impact of Self on Others 2. The Impact of Others on Self 3. The Impact of Self on Events 4. The Impact of Events on Self 5. The Impact of Self on Self A Guide to Having a Difficult Conversation Having difficult conversations is a core component of a Manager’s role, be it with line managers, giving feedback, negotiating with stakeholders and dealing disciplinary issues. This course, with the help of ‘Forum Theatre’ and professional actors gives you an understanding and opportunity to practice dealing with difficult and challenging conversations. Business Case Skills Colleagues throughout a business regularly produce Business Cases. Often, they are created without any prior formal training leading to a poor quality of work and important decisions being made on inadequate information. This course provides you with the relevant knowledge and skills to create effective Business Cases that add real value to the task in hand.