Subaru Manuals SUBARU STARLINK Connected Services - User Guide | Page 44

Troubleshooting Charging started A "Charge Now" command immediately, even though a was received by the vehicle saved schedule was present. before the charge connector was plugged in or the "Charge Now" option in the Charging Timer Setting menu was set to "ON" Charging has stopped or did not complete. When using charging schedules, be sure that the "Charge Now" option is turned "OFF" in the vehicle and to only use "Charge Now" from MySubaru when needed. The saved charging schedule was deactivated Check that all desired charging schedules are active. A Departure Time schedule is active and there isn’t enough time to complete charging by the desired Departure Time. When using a Departure Time schedule, try to give your vehicle enough time to fully charge. Remote Climate Control was in operation. When Remote Climate Control is in operation the vehicle will charge immediately. In order to return to the saved schedule, Remote Climate Control needs to be stopped and the charging connector reconnected. If Charge Now is "ON" and then a charging schedule is saved after the vehicle has already started to charge. If a charging schedule is saved after the vehicle has already started charging the vehicle will stop charging and wait for the new scheduled charging time to start charging. Access Key Fob is locked in Remote Climate Control will vehicle after Remote Climate lock all doors at the Control began operation. beginning of operation. Use MySubaru Website or mobile app to execute a Remote Door Unlock command to unlock the doors and retrieve the Access Key Fob. Please refer to your Subaru Owner’s Manual to learn more about your vehicle’s systems and operations. 43