Troubleshooting
Charging started
A "Charge Now" command
immediately, even though a
was received by the vehicle
saved schedule was present. before the charge connector
was plugged in or the
"Charge Now" option in the
Charging Timer Setting menu
was set to "ON"
Charging has stopped or did
not complete.
When using charging
schedules, be sure that the
"Charge Now" option is
turned "OFF" in the vehicle
and to only use "Charge
Now" from MySubaru when
needed.
The saved charging
schedule was deactivated Check that all desired
charging schedules are
active.
A Departure Time schedule
is active and there isn’t
enough time to complete
charging by the desired
Departure Time. When using a Departure
Time schedule, try to give
your vehicle enough time to
fully charge.
Remote Climate Control was
in operation. When Remote Climate
Control is in operation the
vehicle will charge
immediately. In order to
return to the saved schedule,
Remote Climate Control
needs to be stopped and the
charging connector
reconnected.
If Charge Now is "ON" and
then a charging schedule is
saved after the vehicle has
already started to charge. If a charging schedule is
saved after the vehicle has
already started charging the
vehicle will stop charging
and wait for the new
scheduled charging time to
start charging.
Access Key Fob is locked in Remote Climate Control will
vehicle after Remote Climate lock all doors at the
Control began operation.
beginning of operation.
Use MySubaru Website or
mobile app to execute a
Remote Door Unlock
command to unlock the
doors and retrieve the
Access Key Fob.
Please refer to your Subaru Owner’s Manual to learn more about your vehicle’s
systems and operations.
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