Subaru Manuals SUBARU STARLINK Connected Services - User Guide | Page 45

Troubleshooting Communication Error Codes If a Communication Error message displays on the head unit screen, please use the chart below for descriptions on possible causes. Error Code Possible Cause 101 The vehicle system’s internal Pair your smartphone with clock has not been set the head unit and sync your contacts and allow notifications or use the Vehicle Settings menu on the head unit or Multi-Function Display to set the clock. 102 Unable to communicate with SUBARU STARLINK ® Connected Services If possible, move the vehicle to an area where the signal strength may be better and communication will be restored. 103 SUBARU STARLINK ® Connected Services is unavailable If possible, move the vehicle to an area where the signal strength may be better and communication will be restored or contact your authorized Subaru dealer for an inspection. 104 A communication issue occurred at the vehicle Check the network signal strength and attempt Enhanced Service Appointment Scheduler again later. 105 A communication issue occurred with SUBARU STARLINK ® Connected Services Please try Service Appointment Scheduler again later. 44 Solution