Study: The Digital Challenge | Page 12

12 Structurally speaking, on the other hand, telcos have few concerns and did not mention any technological hurdles regarding the development of new business models. In particular, the regulatory environment is decisive to the success or failure of new business models. This is also where differences between geographical regions have the greatest impact. In the United States, the main goal of regulating the telco industry is to ensure that it generates adequate returns on investment. In the Asia-Pacific region, by contrast, the availability of high-performance connections (e.g. using fiber optics) for everyone is an element of industrial policy and services in the public’s interest. And in Europe, regulation is directed more intensely at ensuring competition and consumer protection – with the attendant transparency obligations and clear caps on fees, such as for international roaming. One thing that becomes clear from these differences is the competitive edge that Asian countries have in areas such as broadband speeds. The ability that the telcos themselves have to influence such matters is limited. However, they ought to make legislators aware of their concerns regarding the unequal playing field and push for fair competition with the OTTs. There are different content players entering the market and they are not investing in the infrastructure. Regulatory obligations have to intervene and make them pay for the networks as well. So, the question is not whether there will be any new business models. Instead, it is who will succeed in implementing them – the telcos or the OTTs? To prevail in this competition, the telcos should increasingly shift their focus to issues of flexibility within their organizations. And even if the technology is perceived more as a driver than as an impediment: Investments in the expansion of fiber-optic networks and the 5G standard for cell phones are crucial for the success of new business models. || In a European comparison, fiber optic coverage is lagging, because [amongst others] investments have not always paid off in the past. Top executive, Marketing & Strategy, Vodafone, Germany (the comment refers to the German market) Top executive, Regulatory Commercial, du, UAE