Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 5

Problem Solving: Determining and Building Your Strength (1 hr) (pd_12_a02_bs_enus)
Uncover your existing problem solving style, identify your strengths and weaknesses, and develop strategies for
building your skills.

Retaining Top Performers (1 hr) (mgmt_33_a02_bs_enus)
Identify reasons why top performers typically leave a job. Recognize actions managers can take to motivate top
performers and assign tasks based on the talent assessment of a given top performer.

Cross-functional Team Fundamentals (1 hr) (lead_10_a01_bs_enus)
Recognize examples of cross-functional teams, how implementing cross-functional teams can benefit you and your
organization, examples of the advantages of using cross-functional teams, when and when not to use a cross-functional
team.

Creating and Sustaining a Customer-focused Organization (1hr) (cust_10_a02_bs_enus)
Determine the level and scope of organizational customer focus in a given scenario, implement a customer-focus
strategy in a given scenario and recognize examples of how customer focus can be sustained in an organization.

Recognizing and Diagnosing Problem Performance (1 hr) (mgmt_34_a01_bs_enus)
Recognize true performance problems, good questioning techniques for determining the nature of problems, the
implications of the scope, frequency, and impact of a given performance problem.

Preventing Problem Performance (1 hr) (mgmt_34_a04_bs_enus)
Describe how strong performance management helps to prevent performance problems and recognize performance
planning interactions that are collaborative and motivating. Analyze a supervisor's approach to monitoring and
recognize good practices for communicating feedback in a given interaction.

Leading Teams: Motivating and Optimizing Performance (1 hr) (team_03_a06_bs_enus)
Recognize examples of how to use the ASSESS method effectively to evaluate team performance, how to use the
GROW method to improve a team's performance and examples of effective use of shared leadership to motivate teams.

Leading Teams: Building Trust and Commitment (1 hr) (team_03_a04_bs_enus)
This course offers strategies used to build trust based on encouraging honest, accountable, fair, and positive behavior.
The course also provides leaders with strategies that help increase team member commitment, such as being
supportive, making members feel secure, providing interesting work, and acknowledging contributions and
achievements.

Leadership Essentials: Motivating Employees (1 hr) (lead_05_a01_bs_e