Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 6

(eLearning, quantumlearn.com) Behavioral Interviewing This course makes the interviewing process easier, more effective, and provides you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job. (eLearning, quantumlearn.com) Managing Performance Discussions This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance. (eLearning, quantumlearn.com) Understanding Behavioral Styles for Managers Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. This course shows you how to recognize different behavioral patterns, and develop adaptive skills that increase your ability to communicate successfully with others. Intelligence and Personal Health BOOKS Developing as a Professional (Axzo Press Workbook) (Logicaloperations.com) Understand appropriate behavior in business and social settings. Develop good oral and written communication skills and learn how to improve your job skills and handle tough situations. Emotional Intelligence for Dummies (Stern, 2009) Ways to diffuse tense situations turn negative emotions positive, what battles are worth fighting for. Emotional Intelligence 2.0 (Bradbery, Gremer, 2009) The big picture, understanding the 4 skills, action, plan, relationship management strategies. Leading with Emotional Intelligence (Nadler, 2010) Hands-on strategies for building confident and collaborative start perfomers. Emotional Intelligence (Goleman, 2009) Nature of emotional intelligence, emotional intelligence applied, windows of opportunities, schooling the emotion. Emotional Intelligence Works (Axzo Press Workbook) (Logicaloperations.com) Introduction to Emotional Intelligence, “Think Smart” Strategies, “Be Smart” Strategies and “Work Smart” Strategies. Conversational Intelligence (Glaser, 2014) Positively influence our neurochemistry, express our inner thoughts in ways that strengthen relations, and influence the way we experience reality. The Stressless Workbook (Abramowitz, 2013) Simple strategies to relieve pressure, manage commitments and minimize conflicts. Relaxation and Stress Reduction Workbook (Davis, Eckelman 2009, 6 th ed.) Explore stress triggers and symptoms, and learn to create a powerful plan for stress reduction. Bottom Line, Inc. Recommendations Resource List (Siemens – Revised April, 2014) 6