Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 14

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Communication
BOOKS
Body Language for Dummies (Kuhnke 2010)
Understanding how your body coveys messages, improving your silent messages

The Definitive Book of Body Language (Pease 2004)
Provides coaching tips and exercises to communicate more powerfully without using the spoken word.

Change Management (Axzo Press workbook) (Logicaloperations.com)
Shows participants how to prepare for the future by following a proven approach to managing change and facing the
challenges of the unknown.

Conversations for Change (Hayaslu 2011)
Emotional intelligence, Values: workplace motivators, communication styles, the 12 Conversations, conversation for
connection

Crucial Conversations (Patterson, Grenny 2012)
Speaking persuasively, Listening through emotion, Staying focused, Tough advice

Just Listen (Goulston, 2010)
Persuasion cycle, rewiring yourself to listen, Making others feelings felt, helping people exhale.

Reading the Silent Messages Around You (Beall, 2008)
What is reveals and why, contacts, existence of adaptors.

WEB-BASED TRAINING
Leadership Essentials: Leading Change (1 hr) (lead_05_a07_bs_enus)
Recognize various types of change obstacles in an organization. Match roots of inertia with actions that help combat
and replace them with imperatives. Recognize appropriate ways to communicate change and use appropriate
techniques as a leader to introduce and follow through with change, in a given scenario.

Interpersonal Communication: Listening Essentials (1 hr) (comm_21_a03_bs_enus)
This course explores the benefits and challenges of effective listening and demonstrates how active listening
techniques enhance the effectiveness of your listening skills. It takes you through the various levels of listening and
outlines behaviors and thought patterns that demonstrate active listening techniques.

Interpersonal Communication: Comm. Assertively (1 hr) (comm_21_a03_bs_enus)
Managers often find confronting employees difficult and unpleasant. This Business Impact explores strategies for
turning these confrontations into positive, win-win experiences.

Bottom Line, Inc.

Recommendations Resource List (Siemens – Revised April, 2014)

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