Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 13

Nothing is Impossible (Oliver, 2014)
7 Steps to Realize your True Power and Maximize Your Results

Power & Influence (Kotter 2008)
Power dynamics, Overcoming resistance, Resistance without formal authority, Developing a power base.

You Unstuck (Risk Management, Gill 2009)
Brain on fear, defeating the immediate negative response, avoiding Limitors and embracing Liberators

Thoughts and Feelings (4th ed. Mckay 2011)
Changing thinking patterns, changing hot thoughts, worry control, Panic control, Changing core beliefs.

When I Say No, I Feel Guilty (Smith 2000 Vol. II)
Inherited survival responses, Prime assertive human right, everyday rights, persistence, Coping with criticism.

The Power of Influence (Bennett 2013)
Understand what determines your influence. Learn and practice the Platinum Rule and focus on being interested not
interesting.

WEB-BASED TRAINING
Management Essentials: Confronting Difficult Employee Behavior (1 hr)
(mgmt_15_a04_bs_enus)
Identify examples of the effects of not dealing with employee behavior problems in a firm and timely manner
recognize how to confront difficult behavior.

Working with Difficult People: How to Work with Aggressive People (1 hr)
(comm_23_a02_bs_enus)
Recognize examples of people who demonstrate aggressive behavior and determine which aspects of handling
aggressive behavior were dealt with appropriately in a given scenario.

Working with Difficult People: How to Work with Manipulative People (1 hr)
(comm_23_a05_bs_enus)
Recognize examples of manipulative behavior and sequence the steps to take to handle manipulative behavior in a
given a scenario. Apply strategies for dealing with a manipulative person in a workplace scenario.

Confrontation: What’s the Best Approach (1 hr) (_pc_bi_mgbi009)
Managers often find confronting employees difficult and unpleasant. This Business Impact explores strategies for
turning these confrontations into positive, win-win experiences.

Leading Teams: Dealing with Conflict (1 hr) (team_03_a07_bs_enus)
The survival of the team depends on a team leader who can quickly recognize conflict, diagnose its cause, and use
strategies to resolve the issue. This course offers you an understanding about what causes conflicts on a team and the
important role of healthy communication in handling conflicts

Bottom Line, Inc.

Recommendations Resource List (Siemens – Revised April, 2014)

13