Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 12

Personal Power / Influence / Confrontation BOOKS Building The Bridge As You Walk On It (Quinn 2004) Transforming others, fundamental state of leadership, 8 Practices for entering Leadership Conflict Management at Work for Dummies (Scott, 2009) What people bring to conflict, developing a plan, 10 Things You control, 10 reasons managers give for avoiding conflict. Conflict Management, 4th Edition (Axzo Press Workbook) (Logicaloperations.com) Managing interpersonal differences is essential to business and protects the emotional health of employees Crucial Confrontation (Patterson, Grenny 2005) Get your heart right, What crucial confrontations to hold, how to start, how to help others, how to gain commitment, self-assessment. Developing Your Conflict Competence (Runde, 2010) Emotional side of confli