Siemens Training Recommendations Resource List Volume 1 April, 2014 | Page 11

WEB-BASED TRAINING Leadership Essentials: Building Your Influence as a Leader (1 hr) (lead_05_a03_bs_enus) Recognize and classify examples of techniques for influencing people. Recognize actions that use politics to influence others in a positive way and use influence techniques to persuade others while avoiding the negative use of politics, in a given scenario. Techniques for Communicating Effectively with Senior Executives (1 hr) (comm_31_a02_bs_enus) Determine whether general principles for communicating upward have been followed in a given scenario and match communication platforms to characteristics. Determine whether relevant guidelines have been followed when using specific platforms to communicate with senior executives Recognize how to report, make a proposal or make a request to a senior executive. Working with Difficult People: Identifying (1 hr) (comm_23_a01_bs_enus) Identify examples of people displaying difficult behavior and recognize the benefit of being able to identify the types of difficult people in the workplace. Match examples of difficult behavior in the workplace to types of motivation and identify which steps to deal with a difficult person have been performed correctly when given a scenario. Working with Difficult People: Negative People (1 hr) (comm_23_a03_bs_enus) Identify examples of people who demonstrate negative behavior and determine which aspects of handling negative behavior were dealt with appropriately in a given scenario. Recognize and apply strategies for dealing with a blamer in the workplace. Management Essentials: Delegating (1 hr) (mgmt_15_a02_bs_enus) Determine what tasks are appropriate to delegate and the right person to delegate them to in a scenario and recognize how to delegate tasks effectively in a given scenario. Overcoming Delegation Problems (1 hr) (mgmt_27_a03_bs_enus) Determine what action to take in solving a delegation problem in a given situation. Determine what action to take to improve an employee's skills in a given situation and how to get a delegated task back on track when an employee is resisting. Apply strategies for solving a given delegation problem. Leading Teams: Establishing Goals, Roles and Guidelines (1 hr) (team_03_a02_bs_enus) This course covers techniques for laying the foundation for a successful team. These techniques include setting team goals, assigning roles to individual team members, and defining specific guidelines that outline how team members should behave to minimize conflict and optimize team performance. (eLearning, quantumlearn.com) Coaching You will identify and practice the five (5) keys to coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them. (eLearning, quantumlearn.com) Win-Win Negotiations for Managers In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. How to address the behavioral styles of all involved is critical. You’ll review the strategies behind common negotiation strategies and learn to recognize the pitfalls to avoid. You’ll practice an effective negotiation process that will help you and the other party, get to win-win. Bottom Line, Inc. Recommendations Resource List (Siemens – Revised April, 2014) 11