I N T R O D U C T I O N
San Francisco is proud of our cultural diversity , our sanctuary policies , and our welcoming values . We believe that access to information and public services for all is fundamental to fostering an inclusive city , improving health and safety , and fueling economic growth . This year ' s Language Access Compliance Summary Report further demonstrates the importance of offering multilingual services and information , particularly in the context of San Francisco ’ s post-public health emergency and changing newcomer dynamics .
San Francisco has a rich landscape of cultures and languages . In San Francisco , one in three residents is an immigrant and nearly 43 % of our population over the age of 5 speaks a language other than English at home . Recognizing our diversity is fundamental to ensuring that public services cater to the needs of all residents . In our approach , we recognize that language should not be an obstacle to civic engagement , economic opportunities , access to information and services , or shaping public policy .
As the Office of Civic Engagement and Immigrant Affairs ( OCEIA ), we are tasked with overseeing City departments ’ compliance with the Language Access Ordinance ( LAO ). Together with City leaders and agencies , the Immigrant Rights Commission , and community partners , we are working to advance language justice in San Francisco by ensuring that all San Franciscans have equal access to the resources they need to contribute and thrive .
As we face challenges in the year ahead , such as decreased government revenues , shifts in our newcomer and asylum seeker population , limited bilingual staff , and ongoing needs for accurate information and accessible public services , we remain committed to language access rights . In this
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