C O N T E N T S
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Introduction by Jorge Rivas , Jr ., Executive Director
Report Summary
LAO overview and report preview
Findings
Department compliance data and trends
Snapshot of San Francisco
Demographics and populations
District Data
LEP population for San Francisco Supervisorial Districts
Language Access Spotlights
I . Community Grants II . Department Spot Checks
Recommendations
Looking back and looking forward
Technical Assistance Tools for Departments
Vital information and translation best practices
Department Highlights
City department compliance
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