Revista Scientific Volumen 3 / Nº 10 - Noviembre-Enero 2018-2019 | Page 156

Abstract The purpose of this article is to expose the factors that affect the use of information and communication technologies (ICT) by basic education teachers, which has become a professional dilemma, due to external causes such as the low availability or absence of centers, software, technological equipment and the Internet, which almost always exist in the hands of people outside of teaching, adding to the scarcity of courses and national training and training programs in computer systems and components of technology, and its insufficient or no insertion in the National Curriculum; This affects the educator, who has inexperience and incomplete knowledge in the use and management of ICT in the field of teaching and learning of minors, leading to situations of insecurity, stress and low motivation, which, together many times to age and resistance to change, are reflected in an education that turns out not to be of high quality. It is a quantitative, bibliographic, descriptive and case study; with a population of 26 teachers, which concludes the need to overcome such deficiencies in favor of an optimal educational process for those who start formal education. Keywords: information technology; ICT; teacher; basic education. Date Received: 18-05-2018 Date Acceptance: 20-09-2018 155 Arbitrado Use of Information and Communication Technologies in Basic Education