Reports Vendor Perception Study | Page 22

2014 ETRM / CTRM Vendor Perception Study When it comes to the features and functions of an ETRM or CTRM that are important, the general respondents and the Consultants/SI’s generally agree (Figure 37). Figure 37: CTRM Attributes Consultants and Integrators Only Multi Commodity Capable Financial Support Physical Support Quality support by vendor Multi Currency Commodity Technology Advisory llc However, there are one or two glaring differences that are interesting. While Consultants and SI’s would rank ‘Supplied by a top vendor’ very highly, the general respondents do not. Similarly, the Consultants and SI’s rank ‘modern modular architecture’ and ‘graphical and drill-down analytics and reporting’ as much more important than the general respondents. This suggests that Consultants and SI’s are more likely to look at brand and technical architectures/UI’s as buying criteria where the general user might not necessarily view that those factors as highly. Supplied by a top vendor While overall, the differences between the general responses and those of the SI’s and consultants are broadly similar, there are a number of small but perhaps important differences that might be useful for buyers to understand. Quality Implementation Quality Implementation Service… Services Provided by Vendor Vendor Modern Modular Architecture Graphical and drill-down Graphical and drill-down… analytics and reporting Comprehensive market/price risk Ability to personalize user interface Comprehensive credit risk Ability to deploy in the cloud Quality Support Available Quality support available by… from Consultants Physical logisitics Comprehensive treasury support Available at a competitive price 0% 20% 40% 60% 80% 100% Critical Important Average Low Not Important The issues are the same but the order vaguely different. © 2014 Commodity Technology Advisory, llc 22