Reports, guides, handbooks Policy Handbook 2019-20: Hmong | Page 56

Cov Twj Network
Ua ntej yuav ntxiv tau ib lub twj network rau ib lub tuam tsev qhov network,
Network Services yuav tsum tau tso cai tso.
Yuav kom tau kev tso cai, yuav tsum tau sau ib tsab ntawv mus rau tus neeg saib
xyuas hauv Network Services es qhia kom ntxaws seb vim li cas hos xav tau thiab
yuav siv ua dab tsi.
Yog tias nws yog cov servers, tsab ntawv yuav tsum tau muaj cov lus qhia txog seb
muaj dab tsi nyob hauv lub server, nrog rau lub npe thiab cov txiaj ntsig ntawm cov
neeg ua hauj lwm uas yuav saib xyuas txoj kev siv, kev saib xyuas kom khiav ua hauj
lwm, thiab cov khoom hauv lub server.
Kev Siv Hauv Lub Tuam Tsev Los (Building Remote Access)
Cov neeg ua hauj lwm uas xav siv cheeb tsam qhov network yuav tsum tau xa ib daim
ntawv thov mus rau tuam tsev xyuas Network Services. Thaum uas muab kev pom
zoo rau daim ntawv thov lawm, Network Services yuav cia siv cheeb tsam cov
computing resources uas nws nyob ib qho siv los tau. Tus neeg uas nws nyob nws ib
qho siv yuav tsum tau ua raws li cov kev siv uas ruaj ntseg hauv qhov network uas
xav kom ua, nrog rau kev siv cov antivirus software uas tshiab tshaj plaws.
Cov Qauv rau Cov Desktops thiab Laptop Computers
• Kev siv Active Directory thaum nkag rau hauv cheeb tsam cov computers thiab
servers mas muaj ib qho kev ruaj ntseg loj thaum siv cov lus zais (password) uas
cheeb tsam tau txhais (qhov yuav tsum tau muaj hauv lo lus zais mas yuav hais txog
tom ntej no hauv daim ntawv no).
• Koj lub computer yuav tsum tau muaj kev ruaj ntseg thaum twg tsis siv uas siv lo
lus zais rau hauv lub computer thiab/los sis sau npe tawm hauv lub network.
Kev tso lub computer qhib lug los sis tseem nkag hauv thaum uas koj tsis nyob
ntawd lawm yuav ua rau lwm tus neeg saib tau koj phau ntawv teev cov qhab nias,
email, thiab lwm cov ntawv uas muaj cov lus qhia uas tsis pub lwm tus neeg paub.
• Cov desktop thiab laptop computers uas txuas rau lub network yuav tsum tau muaj
qhov antivirus software tshiab tshaj plaws nrog cov definition files tam sim no.
• Tag nrho cheeb tsam cov chaw ua hauj lwm yuav tsum tau muab tua kom tuag
thaum ua hauj lwm tas hnub ntawd.
Kev Tswj Cov Local Hard Drives
Muaj qee qhov teeb meem uas yuav tsum tau kho qhov cov hard drives thiab muab
lwv tawm.
• Tsuas yog cov software thiaj li suav tias yog ib feem ntawm qhov “cheeb tsam
txhawb,” uas nws xwm yeem thoob plaws hauv cheeb tsam, yuav rov muab nruab dua.
• Cov software uas tau kev pom zoo uas yuav los ntawm lub tuam tsev mas yuav
tsum tau rov mus nruab rau los ntawm cov neeg ua hauj lwm hauv technology
support hauv lub tuam tsev. Nco ntsoov tias, cov disks nruab cov software rau ib lub
tsev kawm ntawv twg mas yuav tsum tau muab tso rau ib qho chaw uas yuav cim
tau hauv koj lub tuam tsev.
• Yuav tsis rov nruab cov software uas tsis tau kev tso cai, thiab yuav tsis rub cov data
files ntawm ntiag tug hauv local hard drive los.
• Cov tib neeg muaj txoj dej num los ceev ib qho qauv ntawm lawv cov data files tseg.
Cov Media Uas Tshem Tawm Tau (Removable Media)
Tag nrho cov media uas tshem tawm tau (cov USB, cov external hard drives, CDs,
flash drives, lwm yam zoo li no) uas muaj cov data uas tsis pub lwm tus neeg saib
yuav tsum tau tiv thaiv kom ruaj ntseg uas siv ib lo lus zais los sis tso rau ib qho chaw
uas muaj kev ruaj ntseg.
Cov Software thiab Hardware Uas Yuav
Nco ntsoov tias tsis yog tag nrho cov software yuav ua hauj lwm hauv peb cov cheeb
tsam cov computers los sis network. Tib yam nkaus li thiab, tsis yog tag nrho cov
hardware yuav sib pauv tau nrog peb lub network. Li no, nws yog ib qho tseem ceeb
uas tag nrho cov chaw qhia ntawv, cov ceg hauv hauv paus loj (central departments),
thiab cov neeg ua hauj lwm hauv site technology koom tes nrog Network Services,
Desktop Services, thiab lawv tus Technology Facilitator ua ntej yuav txiav txim siab
yuav cov hardware los sis software.
• Yuav tsum tau yuav cov software ncaj qha los ntawm cheeb tsam Lub Tuam Tsev
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Yuav Khoom (Purchasing Department), uas siv TIES finance system. Cov lus qhia
txog cov qauv ntawm cheeb tsam software yuav nrhiav tau hauv cheeb tsam lub
website, Ceg Yuav Khoom (Purchasing Department) qhov chaw.
• Tsis pub nruab cov software uas tsis tau ntawv tso cai rau hauv cheeb tsam
cov computers.
• Rau kev yuav technology/hardware, mus xyuas hauv cheeb tsam lub website,
Technology Purchasing pages. Rau cov khoom uas tsis nyob hauv lub website, nug
tau rau koj tus technology facilitator.
Cov Lus Zais (Passwords)
Txhua tus uas muaj kev nkag tau rau lub district WAN txawm nkag mus saib ntaub
ntawv los si siv lub district kev email, yuav tsum muaj ib tug lus zais rau lawd tus npe
zauv (account).
Cov uas nkag tau tsis tau kev tso cai qhia lawd tej npe lus qhib rau leejtwg li, tsuas
yog tau rau cov neeg ua hauj lwm muaj txoj cai uas pab txog yam technology xwb.
Cov ua nkag tau es ho muab lawd tej npe lus qhib (npe zauv thiab lus zais) yuav plam
tej kev nkag mus tau rau district tej kev pab (resources)/cov kev nkag mus ua tej yam
(application) qhov ntsawg kawg nkaus ib hnub thiab yuav tau mus tham nrog lawd tus
thawj/kws qhia ntawv txog tej kev tswj uas pub ua tau. Txhua tus uas nkag tau yuav
tsum hloov lawd thawj los lus zais thaum tsim tau lawd tus npe zauv. Ntxiv thiab, cov
neeg ua hauj lwm uas nkag tau yuav tsum hloov lawd los lus zais txhua 120 hnub
(nrog rau lub sij hawm 14 hnub kom nco hloov) los puas ib tug neeg pag txog yam
technology hais kom hloov.
Cov Twj Siv Hluav Taws Xob (Electronic Devices)
Cheeb Tsam txhais cov twj siv hluav taws xob tias yog, tiam sis tsis yog tas rau,
cov nram qab no:
• Laptop thiab desktop computers
• Tablets
• Cov twj xa tau email thiab xo tawm raws wireless, piv txwv li, iPod
• Smart Phones
Rau kev siv hauv daim ntawv no, lo lus “Twj Siv Hluav Taws Xob Ntawm Ntiag Tug”
yog hais txog cov twj siv hluav taws xob uas yog tus neeg ua hauj lwm los sis tus tub
ntxhais kawm ntawv li.
Cheeb Tsam Cov Qauv Txog Twj Siv Hluav Taws Xob thiab Kev Pab
Cheeb tsam cov neeg ua hauj lwm hauv technology muab kev pab nruab, kev tso ua
tib pawg, thiab kev pab rau ib hom software twg rau cheeb tsam cov twj uas siv hluav
taws xob. Cheeb tsam cov neeg ua hauj lwm hauv technology support muaj xws li tus
kws qhia txog technology, tus neeg uas pab tus neeg hauv technology, thiab tus pab
technology hauv lub tuam tsev, nrog rau Network Services, Desktop Services, thiab
Communications Technology Department cov neeg ua hauj lwm. Cov tuam tsev
yuav tsum tau yuav ib qho kev pab tiv thaiv txuas ntxiv (warranty) tsam ho muaj
kev puas ntsoog.
Cheeb tsam cov twj siv hluav taws xob muaj cov data uas tsis pub lwm tus neeg paub,
uas yuav ua ib qho security risk rau cov tib neeg thiab cheeb tsam tsev kawm ntawv.
Cov twj no tseem muaj qhov pheej hmoo tias tsam raug nyiag, tso rau lwm qhov chaw,
los sis tso rau ib qho chaw uas tsis muaj neeg saib. Li no, yuav tsum tau muaj lo lus zais
rau tag nrho Cheeb Tsam cov twj uas siv hluav taws xob. Yog thaum ua lub twj xiam los
sis raug nyiag lawm, yuav tsum tau qhia rau tus tswv ntawd tus neeg saib xyuas. Yog
hais tias tus neeg siv ntawd siv kev tso ua ib pawg tas mus li nrog lub twj kom thiaj li
xyuas tau cheeb tsam tus email, tus tswv ntawm lub twj thaib/los sis tus neeg saib xyuas
yuav tsum tau qhia rau Communications Technology Department kom thiaj li tshem
tawm tau cov data uas tsis pub lwm tus neeg paub ntawd tawm hauv lub twj.
Cov Qauv Txog Tus Neeg Ua Hauj Lwm Cov Twj Siv Hluav Taws Xob thiab Kev Pab
Cheeb tsam cov neeg ua hauj lwm hauv technology staff mas tsis muaj kev thaj tsob
rau tus neeg ua hauj lwm cov twj siv hluav taws xob. Cov neeg siv yuav siv tau lawv
tus cheeb tsam email uas siv cov security protocols uas tau kev pom zoo los ntawm
Cheeb Tsam, uas tam sim no muaj https:// los sis SSL thiab muaj nyob rau hauv Cov
Kev Taw Qhia rau Cov Neeg Ua Hauj Lwm Uas Siv Cheeb Tsam Cov Kev Pab thaum
Tawm Sab Nraum Cheeb Tsam Cov Tuam Tsev uas tswj hwm los ntawm Technology
and Information Services Department. Cov neeg siv uas yuav tsum tau setup support
2019-20 Tsev Kawm Ntawv Phau Ntawv Handbook