Reports CTRM Vendor Perceptions 2018 | Page 19

CTRM Vendor Perceptions 2018
When it comes to buying criteria, the consultants and
SI’s share broadly the same opinions as the respon-
dents in general. There some differences however,
including that influencers rank “Quality Vendor Sup-
port” more highly than end users and “Multi-currency
A ComTechAdvisory Report
Capabilities” less highly. Influencers also appear to
rank “Available in the Cloud” more highly than end
user and “Multi-commodity Support” much lower
than end users. (Figure 31).
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