Reports 2016 Vendor Perception Report | Page 8

2016 CTRM Vendor Perceptions Study
More than half the respondents utilized more than one CTRM with 11% using more than 5 different solutions,
15% using between three and five solutions and 27% using two or three (Figure 8). Some 29% used one solution
and 7% had no solution.
Figure 7 - Types of Solutions
Installed

Figure 6 - Reasons for
Dissatisfaction

Figure 8 - Number of Solutions
Installed

Functionality
5% 5%
5%
5%
5%
9%
28%

Support

6%

Not up to date
38%

Architecture
Didn't deliver as
promised
Performance
issues
No cloud

7%

Homegrown

48%
39%

7%

None

Commercially
available
Mix of both

29%

11%
11%

None
5+
Don't Know
Three to Five

27%

15%

One to Three
One

Expensive

© 2016 Commodity Technology Advisory LLC

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