EDUCATION
things have changed throughout the pandemic – schools and shops closed , routes changed etc . – and be able to give people solid advice around a purchase that fits their needs .
Don ’ t forget that agents today also have to be very good at technology . You can ’ t bypass this in the modern business . People want to be contacted on platforms that put them at ease or make their lives easier so agents need to use those platforms effortlessly .
This goes beyond WhatsApp and mobile devices , it ’ s being able to provide virtual tours , sign documentation remotely , and ensure strong data protection and security so that the business is in line with the Protection of Personal Information Act .
In addition to the softer skills , estate agencies also need to create a more resilient business and this means investing into financial skills and smart business planning . It ’ s worth providing