esigned to manage any size spa, the ResortSuite SPA software solution
satisfies the multi-faceted needs of any spa operation. Its powerful guest
profiling, multi-dimensional scheduling capabilities, extensive yield management and inventory controls, and online booking capabilities
maximize a spa’s resources and enhance guest service.
For Resort, Hotel, and Destination Spas. Implement ResortSuite SPA on its own or
coupled with any one or more of ResortSuite’s modular, integrated products; Property
Management, F&B, S&C, Club, Golf, Ski, Retail, Concierge, and Web for seamless integration property-wide. Provide a single guest profile and an enhanced flow of business
intelligence positively impacting operations and enhancing guest service across your property. We also integrate with other PMS systems, such as Opera, with the rich HTNG single
guest itinerary interface.
For Multi-location Spas. ResortSuite’s multi-location capabilities support the management of multiple locations on a single enterprise class database while maintaining
separate scheduling and product inventory for each location and sharing common information, such as customer profiles and gift certificates, across all locations.
Online Reservations and Sales. Offer your guests the ease and flexibility of booking spa
appointments and purchasing gift certificates online, 24/7 with ResortSuite’s high performance, customizable and real-time Web reservation solution. Properties with hotel
accommodations, golf, or other activities enable guests to book their entire stay online
through a one-stop shop.
Know your Business. ResortSuite Dashboard is a powerful new tool to help you drive
your business. Delivering up-to-the-minute real-time information about your business’
status and alerting you to potential issues in your operation. Real-time Key Performance
Indicators and metrics are delivered to you by department, location or operation-wide.
Marketing Automation. Through our partnership with today’s leading eMarketing technology provider, ExactTarget, marketing automation is made seamless. Guest e-mails, such
as confirmation/cancellation e-mails, are automatically personalized and sent directly to
your guest.
58 PULSE
■
August 2011