Since inception , KAT has been a specialist uPVC fabricator of sliding products and for the last 10 years fully mechanical flush casements too . Even from our formative years , when we became the first truly national uPVC patio door supplier , our focus has always been on low volume , high quality . We aim to provide our customers with outstanding , hand-built products , that offer them high |
margin opportunities with their customers .
We are not a ‘ jack of all windows and doors ’ because hand-made products take much longer to craft than those produced on an automated line . We like to say our process is ‘ handraulic ’ and it takes months to train a new craftsman to make our products . Because of our niche focus on very high quality , we decided some time ago not to chase volume and
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we only work with a handful of hand-picked installers , who demand the highest quality , coupled with extremely personal service . We carry out regular |
NPS surveys to measure our performance and always score above + 70 , which is considered a world leading result .
We are very proud to be able to provide a sustainable living for our 30 employees , who all live locally and most have worked at KAT for over 15 years . Like others , we recognise committed
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people are the key to our success and it is very rare that anyone leaves us for potentially greener pastures . Throughout the last 26 years VEKA Halo has been our uPVC systems partner and the relationship has been very successful .
www . katuk . co . uk
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