Pro Installer October 2024 - Issue 139 | Page 56

Discover the VEKA Difference
56 | OCTOBER 2024

Discover the VEKA Difference

A SPECIALIST COMPANY , WITH A SPECIAL RANGE OF PRODUCTS AND PERSONAL SERVICE

Masterframe formed in 1988 and since that first day have been solely focused on manufacturing Vertical Sliders . Over the last 36 years we have dedicated every minute of every day to producing the best Timber Alternative Vertical Slider on the market .
We have been able to offer something different to our clients , over many decades . As the first fabricator to design and have an exclusive suite of profiles , those unique designs have replicated the natural features of a timber window and clients have benefited from an near identical look of a traditional window but with the longevity and maintenance free benefits making it a perfect choice for consumers .
Our Ranges are extensive , our Bygone Collection being our flagship range made up of three amazing exclusive options Melody , Harmony & Symphony . Our Classic Collection also has four exclusive options Authentic , Heritage , Vintage and Neosash .
Although we only manufacture , we recognise that customers desire complete peace
of mind when they take the decision to change their windows . Therefore 25 years ago we started the Bygone Collection Master Installer Scheme . It has been hugely successful and remains one of the longest serving network schemes within the industry .
Many of our Master Installers have been members of the scheme since its inception , their loyalty is something we never take for granted and demonstrates our ability to keep our product attractive and relevant after nearly 40 years .
Our experience and skill are vast across all sectors , retail , newbuild and commercial . We have been especially successful in larger commercial contracts such as Lambtom Park , in the North East to St Swithuns School in Winchester . Our products are so close to timber that clients are amazed at how close to the original we can produce . Off course such contracts then benefit from the huge cost savings of maintenance and reduce sound .
As a specialist brand we have stayed completely focused on not only our quality and service but our drive to innovate the
product stretching the boundaries has elevated us to develop and design many new and individual features from exclusive profiles made in not only PVC but GRP including Slim Meeting Rail , Mullions , Cills , Georgian Bars , Staff Bead Trims , Vent Concealers , and bespoke furniture in a variety of beautiful and traditional colours .
Our team never ceases to amaze and demonstrates every day that we can exceed the boundaries when designing and manufacturing specialist shaped products that cannot be offered anywhere else . This passion and consistent commitment means we have achieved spectacular results as the following illustrations demonstrates :
Our sole aim is to ensure that customers expectations are met each and every time we deliver a window . We know and listen to our customers , they value what we do and we value them it ’ s a partnership .
Our near 50 strong team share a culture of hard work , exceptional skill , honesty and trust . We became an Employee Ownership Trust in March 2023 - this has allowed us to cement and grow on these special qualities . We allow our staff to feel empowered to have a voice and if they want to develop we encourage it and facilitate their wishes , this year alone we have seen two people elevate their positions to Technical Assistant and Manufacturing Manager , their talent has benefited both them and us .
The Masterframe brand is strong thanks to the commitments from it ’ s employees , customers and suppliers , our model to succeed means we look forward to the next 40 years .
www . masterframe . co . uk