Window Warehouse has been a trusted supplier of UPVC and Aluminium window and door systems on the South Coast for over 37 years . Under the leadership of Managing Director Malcolm Cake , the family-run business has expanded and diversified its product offerings , establishing a strong presence in both the domestic and commercial markets . His son , Remi Cake has been with the company for 12 years , starting in sales and now serving as Operations Director , overseeing the day-to-day running of the business . The last four years have been extremely significant for Window Warehouse as the company has grown from around 20 to over 90 staff members , all while maintaining its core family values .
These past four years have been particularly transformative for Window Warehouse , moving all aluminium production into a dedicated factory allowing them to boost output and keep outstanding lead times . Along with a new factory the expansion also allowed for a separate sales office and increased members of staff to keep up with demand . The demand this year has meant Window Warehouse needed to introduce night shifts to maintain the quick turnaround , replicating the high demand they saw in 2020 during Covid-19 .
The dedicated aluminium factory has allowed Window Warehouse to take on large-scale commercial projects , along with manufacturing two new patio doors this year . The expansion also allowed for a whole area dedicated to both the Flush Sash and Vertical Sliding Windows , both of which are sourced from Veka . Flush Sash Windows has been a hugely popular product for Window Warehouse over the last four years due to its versatility and demand for traditional-looking homes .
This year they introduced Kubu Smart Security as standard to its UPVC windows to be able to offer a suited secure home . In an era where technology is seamlessly integrated into our daily lives , Window Warehouse felt it only seemed right that homeowners enjoy the benefits of smart solutions when it comes to security . Their customers can rest assured that they ’ re getting premium-quality
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doors and windows equipped with smart security features that meet the demands of modern living . Customers are always at the forefront of Window Warehouse ’ s mind and offering Kubu not only enhances their products but allows their installers to stand out from the competition .
Window Warehouse takes pride in delivering excellent quality and customer service . Added benefits such as free delivery , unmarked vans , and dedicated recycling skips reflect their care for customers and the environment . Their recycling system is encouraged for all to use throughout projects and reminds their local customers of the importance of being environmentally conscious .
Window Warehouse also ensures engagement with the local community , and their sponsorships are a big part of this . They have been sponsoring professional
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boxer Mark Chamberlain since the beginning of his career , whilst he has now completed two successful fights in Saudi Arabia . Other sponsorships include Fareham and Crofton Cricket Team , Havant Rugby , Portsmouth FC , and the Friends Fighting Cancer organisation , where members of staff get involved in raising money through challenges across the year .
To stay competitive , they ensure reinvestment within the business , both factories are equipped with up-to-date machinery , ensuring they can provide the latest in windows and doors . A smooth operation system is a must with scan stations throughout the factories ensuring projects move smoothly from start to finish .
One of their latest innovations is their trade app which is designed to
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streamline customers ’ processes . Launched in May 2023 , the app offers access to a range of features such as brochures , survey information , installation manuals , and the latest news from Window Warehouse . The most useful feature is the ‘ report a fault ’ feature , which allows installers to report an issue whilst on-site . Their customer service team is notified immediately , allowing them to deal with the problem as quickly and efficiently as possible .
As Window Warehouse looks ahead , the next step for them is integrating AI technology . With AI becoming increasingly popular within our everyday world Window Warehouse feels they can ’ t miss out . The aim is to maximise operations in many areas of the business , whilst also benefiting current and future customers . They look to continue focusing on growing and investing in new products , operations , their team , and technology .
www . window-warehouse . co . uk
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