19
PRO INSTALLER JUNE 2014
PRO NEWS
@proinstaller1
Installer Training gives
Customers Peace of Mind
Home improvement companies are increasingly looking
at ways to diversify and add
to their portfolio of products
and services.
Roof Assured by Sarnafil has
seen a significant increase in the
number wanting to join its registered installer network and participate in the four day intensive
residential training course at the
Sika Single Ply Roofing Training
Academy in Welwyn Garden City.
Wayne Bradley, Managing Director,
Four Seasons Installations, attended a Roof Assured training course
to learn more about the Sarnafil
membrane and its application: “As a
business you have to keep moving,
you can’t stand still; you need to be
multi-talented and drive the company forward by looking at new
opportunities. Sarnafil is a market
leader, it operates in a high end,
guaranteed-product sector. It’s not
all about price; it’s about giving customers the best. As they say, ‘you’re
only as good as your last job’.”
The opportunity to offer a
premium product well known by
Architects and be part of a global
company is a recurring theme for
installers applying to join the Roof
Assured network. Differentiating
themselves ‘from the cowboys’,
standing out from the competition
and pride in delivering a prestigious product and service becomes
increasingly important in a cluttered
marketplace.
Jordan Dearlove, partner Volsen
UK, a Roof Assured installer values
the support he receives from the
Sarnafil team: “Sarnafil is the best,
it is the market leader. Homeowners want peace of mind that it (the
roof) will last and that a good job
has been done. It’s the full technical support that you get from the
team at Sika. It’s about doing the
job properly.”
Roof Assured operates an approved installer card certification
scheme and installers have cards
renewed every two years. Field
Technicians accompany new
installers on initial projects to give
support and advice and then spot
checks are made regularly.
Rod Benson, Business Unit Manager for Roofing, adds: “Our registered installer network is a crucial
part of our offer to homeowners.
The Academy trains around 180
operatives a year and to date 5,000
installers have participated in our
training. It’s important for homeowners to know their roof is being
installed by a professional. A roof
is often a once in a lifetime spend
so customers want it done well. It’s
their reassurance, their peace of
mind. We give them that.”
Home improvement companies
wanting to know more about
how to become a Roof Assured
by Sarnafil registered installer
should visit www.roofassured.
co.uk/installer or call
0800 614 821.
Interested in Becoming a
Roof Assured Registered Installer?
With a comprehensive training and
■
Market Leader
support package, we help our new
■
Global Company
and existing installers - typically home
■ Installer
improvement companies - address
■ Sales
the new build and refurbishment
■ Lead
flat roof market.
■ 40
t 0800 987 5206
www.roofassured.co.uk/installer l twitter: @RoofAssured
Training and Support
and Marketing Support
Generation
years Product Life Expectancy*
*Independently assessed by the British Board of Agrement
(BBA) to last in excess of 40 years, in their opinion