Pro Installer December 2018 - Issue 69 | Page 39

DECEMBER 2018 | 39 Business Read online at www.proinstaller.co.uk RICHARD LEE ENHANCES POLYFRAME CUSTOMER JOURNEY IN PIVOTAL NEW ROLE In his new role, Richard will steer a strategic plan to achieve greater consisten- cies across the whole PVCu division and help customers achieve sustained growth. Utilising the size and scope of parent com- pany Customade Group to drive the highest standards of product quality and service. Richard is based at Polyframe’s 145,000 square foot production site in Halifax and brings more than 35 years of PVCu industry experience to the position. He will spear- head a number of new developments across all processes.. As Polyframe approaches the end of its busiest year in history, the business is looking forward to an outstanding 2019 with the appointment of Richard Lee into the new- ly created role of PVCu category director. Polyframe is now implementing a string of important developments to enhance the customer experience and make the business even easier to work with. The appointment of Richard, who was formerly managing director at Polyframe’s Halifax site, has bolstered the talented leadership team and heralds the beginning of an exciting new strategy for the business. www.polyframe.co.uk FAB&FIX DECORATIVE HARDWARE MARKS 30 YEARS OF EXCELLENCE During the awards’ ‘Winners Week’, the company guarantees to replace the homeowner’s damaged window or door and pay out a cheque for £5,000 in the un- likely event that their security is compro- mised. This payout is further enhanced if the homeowner has an ERA intruder alarm fitted. www.eraeverywhere.com www.morleyglass.co.uk With three decades of real world passed 1,000 hours of prohesion testing, making it one of the most durable finishes available. The range offers a ten-year complete peace of mind guarantee, which covers function, the finish and also forms part of ERA’s ‘Total Security Guarantee’. This is the most comprehensive warranty on the market. If a property is protected by ERA’s high security locks and hardware, Morley Glass & Glazing has done the double as it came out on top in not one but two categories at the 2018 National Federation Awards last week. Morley was first announced as the winner of the IGU Manufacturer of the Year Award before also coming out on top in the Inte- gral Blinds Company category. The business fought off stiff competition from seven other companies across the two categories, bringing its 20th anniversary year to a fan- tastic end. 2018 has seen the business double pro- duction, increase its delivery fleet, extend its apprenticeship programme and boost its ScreenLine spares service, all while maintaining record growth. New products release by Morley this year include the SL16 blind system, the first integrated blind sys- tem that is suitable for use in a 16mm cavity due to its slimline 10mm slats. Morley MD Ian Short has also been able to continue giving back to the communi- ty throughout the year, sponsoring over 20 charities including Variety, Community Action to Change Harehills (CATCH) and St Paul’s Church in Morley. This Autumn the security expert ERA celebrates thirty years of heritage for its Fab&Fix range of decorative hardware. testing and featuring truly matching prod- ucts, the range incorporates four distinct lines: Classic, Heritage, Architectural and S-Series, thereby ensuring a co-ordinated finished look for any application, be it traditional or contemporary, domestic or commercial. With over 200 window and door prod- ucts in the range, and up to ten different finishes, Fab&Fix is perfectly suited down to the last screw and offers unparalleled flexibility. This lack of restriction in suited style colour and breadth of range is unique in the market. The uniqueness doesn’t stop there: the industry-renowned ‘Hardex’ surface finish technology is only available on the Fab&- Fix range. This resilient coating has sur- Double award win rounds out anniversary year for Morley