POD Section 10
26
People and Change
You will need to understand the essential processes and procedures for managing people in an organisation .
You need to have an overview of key human resource processes , the organised labour context and theories and practice of performance management and learning and development . You also need to know about how change affects people , teams and organisations , how organisations can be developed using systems and communications strategies .
How good is your knowledge ?
Complete this self-assessment to see how well you know this subject area and what you can do to improve your knowledge and experience .
Essential Knowledge & Experience Elements
Recruitment and Selection Employee Relations and the role of the unions Team working across whole rail system Performance Management Learning and Development Organisational design and structures Culture change and leadership styles including in dispersed locations Internal communications Diversity and Modern Workforce Health and Safety Human Factors Mental Health Risk Management Change management Total points
0 None
1 Basic
2 Moderate
3 Good
Add up your score using one point for Basic , two for Moderate and three for Good . Use your combined score to see suggested activities on the opposite page .
Chartered Institution of Railway Operators