Onsite Insites by SatisFacts Research 2014 - 1st Quarter | Page 6

Putting the Resident’s 
Convenience Above 
Our Own
I once saw a post on Facebook where a customer wrote a
personal thank you to a popular grocery store. In his post,
he explained that he arrived at the store and not realizing
that the store had closed ten minutes prior, tried to enter
the store. He found the entra