NWTC Service-Learning and Civic Engagement 2017-2018 | Seite 20

ECONOMIC DEVELOPMENT & E N V I R O N M E N TA L P R O T E C T I O N ECONOMIC DEVELOPMENT Volunteer Income Tax Assistance (VTA) Preparing tax returns for low-income families. Each spring, Accounting program students enrolled in Computerized Tax and Career Experience complete an IRS certification process and serve as Volunteer Income Tax Assistance (VITA) volunteers at the Marinette and Green Bay campuses. The student work diligently from mid-January through February to prepare as many returns as possible for families throughout the district. In recent years, students in the Administrative Professional and Office Assistant programs have joined in by serving as greeters and scheduling appointments. VITA is an IRS-sponsored program offering free tax help to people with low to moderate incomes, including the elderly, persons with disabilities, and those having limited English proficiency who struggle to afford paid professional assistance. The VITA initiative seeks to ensure low-income individuals receive the 19 full Earned Income Tax Credit — the federal government’s largest anti-poverty program supporting low-income to moderate-income working families — and other credits to which they are entitled. The program also counteracts predatory lending practices and encourages long-term financial planning with asset building by offering financial literacy information. As part of their training, students discuss misinterpretations of people living in poverty. According to the United Way Wisconsin ALICE report, over a third of Brown County households struggle to afford the basic necessities of housing, child care, health care, food, and transportation. Not only do students practice their technical skills and gain cultural competencies, but they also practice the NWTC employability skills. David, a student volunteer explains, “Participating in the VITA program gave me the opportunity to develop a number of my soft skills. When working with customers I used my communication, information gathering, organizational, critical thinking and problem-solving skills.” He added, “When working with the other volunteers I used my communication and teamwork skills. We all worked well together and helped each other whenever possible. All while having a positive and approachable attitude.” In 2018, 20 NWTC students assisted in preparing taxes at 2 sites in Northeast Wisconsin, helping more than 476 families claim more than $592,000 in Federal Income Tax returns. The students were also able to help clients claim over